Infected? Dee.ie can help
Posted on January 27th, 2012
Once again as in the past several months, a new variation of Trojan virus is targeting Facebook users by taking over their computers and asking them for money.
During the past few years, Facebook has been targeted by many nasty viruses and malware with links on its site that take you to websites infected with all kinds of malware programs that can infect a user’s computer.
If you suspect your computer has been infected with a virus or malware (slow or abnormal behavior), there are things you can do. Try the following instructions below.
Although generally safe, any cleaning operations carry some risk for data loss. Before proceeding, Dee.ie recommends backing up any important or valuable files on your computer.
Run System Restore.
System Restore saves ‘snapshots’ of your system files and settings. If your computer is acting odd or not functioning correctly, you can use these restore points to return your computer to a previous state without affecting personal files. Dee.ie recommends starting your computer in Safe Mode before using System Restore to avoid possible malware restrictions on your system.
Update your operating system.
It is important to regularly download the latest security updates for your Operating System as soon as they are released. To download directly, click here: http://windowsupdate.microsoft.com.
Update/Upgrade your virus protection/ security product.
New viruses and malware are released every day. If your virus protection is out of date, it may not detect a potential problem.
Run a system scan.
Once your virus protection is up to date, run a complete system scan. This will potentially take a long time, so it’s a good idea to start the scan at a time when you will not use the system.
If your computer is still exhibiting the suspicious behavior, please contact Dee.ie for additional assistance.
The Dee.ie PC Standard that we adhere to is our own design and ensures all PC’s & laptops are fully diagnosed, health checked and up to date including OS updates, automatic antivirus & malware detection.
Our repair centre offers a professional and independent support facility and can support and repair down to the component level of many devices while ensuring independent advice is directly applied to our clients from various forms of technology.
We have a host of fixed fee repair services to give you peace of mind when allowing Dee.ie to repair your technology.