Posted on October 22nd, 2011
The Geovision Text Inserter Story – Ireland
As with most quality Technology Consultancy’s, very rarely do you get easy projects and most of the time you’re fixing someone else’s botched job or at the least issuing a report about it.
Today’s issue is the Geovision Text Inserter, aka, GV-Data Capture V3e vs 3rd Party / 4th Party installed text inserter.
What is a Text Inserter?
Its a device that is used to display the information that is running inside a device like a Till or EPOS system and overlay it on the video. This means you can see in real time what is going on in a video. We have experience with text inserters and bank machines, tills, epos and waste management systems dating back a decade and sometimes referred to as;
- Cash Register Interface
- Video Overlay Device
- POS Inserter
- Text Inserter
- Data Capture Device
At some point a CCTV installation company install these 3rd Party text inserters inside a large night club, mainly due to suspected theft. They never fully worked after several attempts to remedy the problem by the CCTV installation company. We were tasked, being independent, to review and properly remedy this issue with the correct solution. Bottom line the client just wanted the system to work.
After assessment, we quickly realised these 3rd party text inserters were up to the task but not by the way they were installed but by incorrect cabling and over expectation of technology was the main cause.
We re-engineered the layout and presto all tests were successful.
We recommended as the recording systems were Geovision Systems and the POS/Tills were a mix of older and newer sharp systems that a better choice of technology would have been the GV-Data Capture V3e due to the sheer size of the night club and the demand on the current technology.
They will inevitably move to newer EPOS Systems and we don’t think the chosen 3rd Party text inserters will be up to the challenge, but we are sure we will find out. However having to replace them for a second time due to EPOS upgrades will certainly not be a cheap exercise and could have been avoided if the right technology was adapted for the application this is a failure we see time and time again. We call this type of technology JAW’s (just about work’s).