News
Remote PC Support
Posted on January 20th, 2011
Very few businesses can deny that remote support is an active way forward for the future. What is it and how can you take advantage?
To make this simple any technical support company worth its salt would have been using this technology for years, it’s just now that every avenue for cost cutting is being addressed and readdressed, the opportunity has become crystal clear.
Your systems are registered with your ‘tech guys’ they then are able to control, monitor and react to issues from a central or in many cases mobile device. Yes, that is correct a modern mobile phone aka smartphones can be used to control PC’s, Mac’s, Unix based servers and even vital machinery. When we say control we mean anything that you can do using your mouse and keyboard and a number of things you can’t. The ‘tech guy’ sees your computer as you do and is much more able to help resolve the issue you have at hand.
Is it safe? Yes, it is without boring you with the finer points of certified security the weakest point of the security within the remote fix isn’t from a technology standpoint.
Rest assured that all forms of technology will be able to be supported remotely, this is an issue that won’t disappear and don’t be surprised if you find your car being fixed from a garage in South Korea or your refrigerator being turned down from Downing Street because its empty. Approximately 3 years ago the first surgery was carried out remotely, it was a success in that the patient lived an no interaction from any onsite surgeon was required. This is the future there is no doubting, everyday will bring us closer to it being a commonplace event in all our lives.
So, why ignore it?
IT & Web Support
Fixed Fee IT Support
